I had subscribed to airtel prepaid 3G recharge pack once by dialing *121# and going through options. I did not realize that it is auto-renewal based pack. After a month money was automatically deducted from my balance for this auto-renewal. I searched for options on internet, and on airtel mobile app, but could not find any option.
Finally I dialed 121 (airtel help line) and he walked me through the option to de-activate airtel prepaid pack deactivation option.
Below is the process to deactivate airtel mobile prepaid internet pack deactivation
- Dial *567#
- You will see below options. Now press 8 if your active pack is 3G and 9 if active pack is 2G
6. Finally you will be able to deactivate prepaid internet pack on airtel mobile