Monday, January 16, 2017

Deactivating Airtel Internet Pack On Prepaid Mobile

I had subscribed to airtel prepaid 3G recharge pack once by dialing *121# and going through options. I did not realize that it is auto-renewal based pack. After a month money was automatically deducted from my balance for this auto-renewal. I searched for options on internet, and on airtel mobile app, but could not find any option.

Finally I dialed 121 (airtel help line) and he walked me through the option to de-activate airtel prepaid pack deactivation option. 

Below is the process to deactivate airtel mobile prepaid internet pack deactivation
  1. Dial *567#
  2. You will see below options. Now press 8 if your active pack is 3G and 9 if active pack is 2G
    3. You will get below options. Choose 8 (More)
     4. Now you will see below screen. Choose 8(Manage Packs)
     5. Now you will get below screen. Select 1 (Stop Active Packs).

     6. Finally you will be able to deactivate prepaid internet pack on airtel mobile